TechPoint Zone
Quality Control
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TechPoint Zone
QC Inspection Report
Laptop & Tablet Quality Control
TPZ Certified · Device Inspection & Warranty Record
Technician Name
Inspection Date
Device Brand / Model
Serial / IMEI
Device Type
Laptop
Tablet
2-in-1
Report ID
0
Answered
22
Total
0%
Complete
⏳ Not Started
0 of 22 checks answered
01
General Condition
0 / 4
▾
01
Hardware – Fully Functional
All hardware components verified working
—
Detail
Fully Functional
Minor Issues
Some Parts Not Working
Major Fault
02
Screen Condition
Display surface inspected for marks, cracks or wear
—
Detail
Like New – No Marks
Slightly Used – 1-2 Minor Scratches
Visible Scratches
Heavily Scratched
Cracked / Damaged
03
Body & Frame Condition
Chassis, hinges and housing inspected
—
Detail
Like New
Light Scratches (Not Visible at First Glance)
Visible Scratches / Scuffs
Dents Present
Cracked / Broken Frame
04
Battery – Normal Operation
Battery powers the device through a full normal session
—
Detail
Excellent (90–100%)
Good (80–89%)
Fair (70–79%)
Poor (Below 70%)
Replacement Warning Shown
02
Software & Security
0 / 4
▾
05
Factory Reset / Data Deletion
Personal data wiped via factory reset / clean install
—
Detail
Factory Reset via Settings
Recovery Mode Reset
Clean OS Reinstall
Not Reset – Data Still Present
06
No Activation Lock / Previous Account
No iCloud, Google, or MDM lock left on the device
—
Detail
Fully Unlocked – No Accounts
iCloud / Apple ID Removed
Google Account Removed
MDM / Corporate Lock Removed
Lock Still Present – Flagged
07
Latest OS Installed & Activated
Operating system updated and properly activated
—
Detail
Latest Version – Activated
Latest Version – Not Activated
Older Version – Updated
OS Not Installed
08
Serial / IMEI Not Blacklisted
IMEI/serial checked against blacklist databases
—
Detail
Clean – Not Blacklisted
Reported Lost / Stolen
Carrier Blocked
Could Not Verify
03
Display & Cameras
0 / 3
▾
09
Screen Free from Dead Pixels / Burn-In
Panel checked under solid colour for dead pixels or burn-in
—
Detail
Perfect – No Defects
1–2 Dead Pixels
Multiple Dead Pixels
Burn-In Present
Dust / Stain Under Screen
10
Screen Scratch Inspection
Surface inspected at an angle under light for scratches
—
Detail
No Scratches
Hairline Scratches (Not Visible in Use)
Light Scratches (Visible at Angle)
Deep Scratches (Visible in Use)
11
Front Camera Working
Front-facing camera captures a clear image
—
Detail
Working – Clear Image
Working – Blurry / Low Quality
Not Detected by System
Not Applicable (No Front Cam)
12
Rear Camera Working (Tablet)
Rear camera captures a clear image and video
—
Detail
Working – Clear Image & Video
Working – Reduced Quality
Not Working
Not Applicable (Laptop)
04
Connectivity
0 / 2
▾
13
Wi-Fi Working Correctly
Connects and holds a stable Wi-Fi connection
—
Detail
Working – Stable Connection
Working – Occasional Drops
Weak Signal
Not Connecting
Wi-Fi Card Not Detected
14
Bluetooth Working Correctly
Pairs and holds a stable Bluetooth connection
—
Detail
Working – Pairs Correctly
Working – Intermittent Drops
Not Pairing
Not Detected
05
Ports, Buttons & Charging
0 / 4
▾
17
Battery Health Verified
Battery health percentage checked via diagnostics
—
Detail
Excellent (90–100%)
Good (80–89%)
Fair (70–79%)
Poor – Below 70%
Replacement Recommended
18
Charging Test Passed
Charges reliably from empty using supplied charger
—
Detail
Charges Normally
Slow Charging
Charges Intermittently
Not Charging
19
Original / Compatible Charger
Charger included is original or fully compatible
—
Detail
Original OEM Charger
Compatible Third-Party Charger
Charger Damaged / Frayed
No Charger Included
20
All Ports Functional
USB, HDMI, audio and other ports tested
—
Detail
All Ports Working
1 Port Not Working
Multiple Ports Not Working
Physical Port Damage
06
Biometrics
0 / 1
▾
21
Biometric Sensors Working
Fingerprint / Face ID sensors tested
—
Detail
All Biometrics Working
Fingerprint Only Working
Face ID Only Working
Not Working
Not Applicable
07
Laptop-Specific Checks
0 / 4
▾
25
Keyboard Fully Functional
Every key tested for response
—
Detail
All Keys Working
1–2 Keys Faulty
Multiple Keys Faulty
Key Labels Worn / Stickers Present
Not Applicable (Tablet)
26
Keyboard Backlight Functional
Backlight illuminates evenly across the keyboard
—
Detail
Fully Working – All Levels
Partial – Some Keys Not Lit
Not Working
No Backlight (Not Equipped)
27
Trackpad / Touchpad Functional
Trackpad clicks and gestures tested
—
Detail
Fully Working – All Gestures
Working – Some Gestures Missing
Click Not Working
Not Working
Not Applicable (Tablet)
28
Fan, Cooling & Hardware Assembly
Fans, vents and internals checked for noise/heat/parts
—
Detail
All Working – No Overheating
Fans Loud / Noisy
Overheating Detected
Compatible Parts (Non-OEM) Fitted
Not Applicable (Tablet)
Device Grade
Grade A – Like New
Grade B – Very Good
Grade C – Good
Grade D – Fair
Grade F – For Parts Only
Technician Remarks
Authorization
TECHNICIAN SIGNATURE
Sign on the printed certificate
QC MANAGER APPROVAL
Sign on the printed certificate
Submit & Generate Certificate